In short. Cycle Bloom Pal helps you manage life with PCOS. It is a wellness tool, not a doctor, and nothing in it is medical advice. Premium features are a subscription that renews automatically until you cancel, and you cancel it in Google Play or the App Store rather than here. You own what you write; we only use it to run the app for you.
These Terms are a contract, so please read them. If you do not agree with them, do not use the app.
1. Who these Terms are between
These Terms are an agreement between you and Cycle Bloom Pal (“we”, “us”, “our”). They apply to the Cycle Bloom Pal mobile app, the website at cyclebloompal.com, and related services (the “App”).
By creating an account or using the App you accept these Terms and our Privacy Policy.
2. Eligibility
You must be at least 16 years old to use the App, and able to enter a binding contract where you live. If you are under the age of majority in your country, you may only use the App with the involvement of a parent or guardian who accepts these Terms. We may close any account we reasonably believe belongs to someone underage.
3. Medical disclaimer — please read this part
Cycle Bloom Pal is not a medical device and does not provide medical advice, diagnosis or treatment. It is a general wellness and self-tracking tool.
Nothing in the App — including plans, nutrition estimates, cycle predictions, movement suggestions, educational content and AI-generated output — is a substitute for advice from a qualified healthcare professional. Always talk to your doctor before changing your diet, exercise, medication or treatment, and never delay seeking medical advice because of something you read here.
If you think you are having a medical emergency, call your local emergency number immediately. The App cannot detect emergencies and will not summon help.
- Cycle predictions are estimates. They are based on what you log and are often wrong, particularly with PCOS, where cycles are frequently irregular.
- The App is not contraception. Do not use it to prevent or achieve pregnancy. It does not identify fertile windows for that purpose and must not be relied on in that way.
- Nutrition figures are approximations produced partly by automated image recognition. They can be materially wrong, and are not suitable for anyone whose health depends on precise intake — for example if you are managing diabetes with insulin dosing.
- The App does not diagnose PCOS or any other condition, and a plan generated for you is not a clinical treatment plan.
4. Your account
- Give accurate information when you register, and keep it current.
- Keep your password and device secure. You are responsible for activity under your account.
- One account per person. Do not share it or transfer it.
- Tell us promptly at support@cyclebloompal.com if you think someone else has access.
You can delete your account at any time from Profile → Settings → Delete account, or via our web delete-account page. Deletion is permanent — see the Privacy Policy.
5. Subscriptions and payment
5.1 What is free and what is not
Some of the App is free. Premium features require a paid subscription. The plans, prices and billing periods on offer are shown in the App before you buy, in your local currency and including applicable taxes where required.
5.2 Automatic renewal
| How it works | Detail |
|---|---|
| Billing | Your subscription is billed through Google Play or the Apple App Store, never by us directly. We never see your card details. |
| Renewal | Subscriptions renew automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends. |
| Cancelling | Cancel in your store account: Google Play → Payments & subscriptions → Subscriptions, or App Store → Apple ID → Subscriptions. Deleting the App does not cancel a subscription. |
| After cancelling | You keep premium access until the end of the period you have already paid for. |
| Free trials | If a free trial is offered, it converts to a paid subscription automatically unless you cancel before it ends. Any unused part of a trial is forfeited when you buy a subscription. |
| Price changes | We will notify you before a price change takes effect, and where the store requires it you will be asked to accept the new price. If you do not accept, the subscription will not renew. |
5.3 Refunds
Purchases are processed by Google Play or Apple, and their refund policies apply. Requests are usually made through the store directly. Where the App offers a refund request, we forward it to the store and the store’s decision is final. Nothing here limits refund rights you have under consumer law in your country.
5.4 Right of withdrawal (EU and UK consumers)
If you are a consumer in the EEA or the UK you normally have 14 days to withdraw from a purchase of digital content. By starting to use premium features immediately after purchase, you ask us to begin supplying the content at once and acknowledge that you lose the right of withdrawal once supply has begun. Where you have not yet accessed premium features, contact your store or us within 14 days.
6. AI features
Food scanning and plan generation use artificial intelligence. The App asks for your agreement before it sends anything the first time. AI output is generated automatically, can be inaccurate or incomplete, and must be treated as a suggestion you review — not a result you rely on. See the Privacy Policy for what is sent and to whom.
7. Your content
Everything you enter — logs, photos, reflections, measurements — stays yours. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process and display it solely to operate the App for you: to show it back to you, generate your plan, back it up and keep it secure. The licence ends when you delete the content or your account, subject to the retention periods in the Privacy Policy.
We do not use your content to advertise to you, and we do not publish it. We will not use your identifiable health content to train AI models.
8. Acceptable use
You agree not to:
- use the App for anything unlawful, or to harm anyone;
- upload content that infringes someone’s rights, or that is unlawful or abusive;
- reverse engineer, decompile or attempt to extract our source code, except where the law expressly allows it;
- interfere with, overload or probe the service, or bypass rate limits, security or authentication;
- scrape or harvest data from the App, or use automated systems against it;
- resell, sublicense or commercially exploit access to the App;
- impersonate anyone, or create accounts by automated means.
9. Our intellectual property
The App, its design, software, text, graphics and the Cycle Bloom Pal name and logo belong to us or our licensors and are protected by intellectual property law. We grant you a personal, revocable, non-transferable, non-exclusive licence to use the App on devices you own or control, for your own non-commercial use. That is the only licence you get; all other rights are reserved.
10. Third-party services
The App relies on and links to services we do not control — Google Play, Apple, Google sign-in, YouTube videos and others. Their terms and policies govern your use of them, and we are not responsible for them. Links in the App are not endorsements.
11. Availability and changes to the App
We work to keep the App available but we do not promise it will be uninterrupted or error-free. We may change, suspend or discontinue features. If we discontinue a feature you paid for, or discontinue the App entirely, we will give you reasonable notice and a pro-rata refund of any unused prepaid period, to the extent the stores allow it.
12. Suspension and termination
You may stop using the App and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if we must for legal reasons, or if your use puts the service or other users at risk. Where it is reasonable to do so, we will warn you first and give you a chance to put things right. On termination your licence ends; sections that by their nature should survive — ownership, disclaimers, liability, and governing law — do.
13. Disclaimers
To the fullest extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the App will meet your requirements, that its output will be accurate, or that defects will be corrected.
Some countries do not allow certain warranties to be excluded, so parts of this section may not apply to you. Nothing in these Terms excludes or limits your statutory rights as a consumer.
14. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of profits, data, goodwill or anticipated savings, arising from or relating to your use of the App.
Our total liability for all claims relating to the App in any 12-month period is limited to the greater of (a) the amount you paid us in that period, and (b) USD 50.
We do not exclude or limit our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded under the law that applies to you.
15. Indemnity
If you are using the App other than as a consumer, you agree to indemnify us against claims, losses and reasonable costs arising from your breach of these Terms or your misuse of the App.
16. Governing law and disputes
These Terms are governed by the laws applicable where Cycle Bloom Pal primarily operates, and the courts of competent jurisdiction have authority, subject to the consumer protections below.
If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in your local courts. EU consumers may also use the European Commission’s online dispute resolution platform.
Before starting formal proceedings, please contact us at support@cyclebloompal.com or via our contact form — most issues are resolved quickly.
17. App store terms
- Google Play. These Terms are between you and us, not Google. Google is not responsible for the App or its content.
-
Apple. These Terms are between you and us, not Apple. Apple has no obligation to provide support for the App. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing claims relating to the App, including product liability, legal compliance or intellectual property claims.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not located in a country subject to a US embargo or designated as “terrorist supporting”, and that you are not on any US list of prohibited or restricted parties.
18. Changes to these Terms
We may update these Terms. If a change is material we will tell you in the App or by email before it takes effect, and where your continued use is not an adequate way to show agreement — for example where the law requires consent — we will ask you to accept the new Terms. If you do not accept, you may stop using the App and cancel any subscription.
19. General
- If any provision is held unenforceable, the rest remains in force.
- Our failure to enforce a provision is not a waiver of it.
- You may not assign these Terms; we may assign them as part of a merger or sale of the business.
- These Terms and the Privacy Policy are the entire agreement between us about the App.
20. Contact
Cycle Bloom Pal
support@cyclebloompal.com
Contact form · cyclebloompal.com
See also our Privacy Policy and Licence Agreement.